Find Answers to Your Common Verizon Email Issues

Verizon is a standard email service provider, like Gmail, Yahoo, etc. In the mid of 2015, Verizon stopped its email services because it required the AOL client to continue serving their services. However, in 2017, Verizon resumed its email services in association with AOL clients. If you’re still using Verizon email, you can use your old email address, but you will have to switch to the AOL mail service. But if you have previously shifted your address to yahoo, you have the option of accessing them through yahoo. Using Verizon, you can send and receive your emails from anywhere on the web.

verizon email not working

If you have a Verizon email account, you can configure it as a group mail. Some steps you need to follow are:

Step-1: Firstly, you need to fill user information in the text field provided. For example, your “name” and “organization,” which will be displayed to your recipients in the FROM field. You can leave the “organization” field blank too. But if you wish to fill up the “organization” area, it will display in the parenthesis after the content you have entered in the “name” field.

Step-2: Now go to the “Delivery options” tab and enter the Verizon SMTP email address. Tick the “requires authentication” option and click setup. If you wish to enter the number of deliveries, connections, and delivery pauses, you can do the same.

Step-3: You need to check the “use SMTP authentication (outbound)” option and fill “AUTH LOGIN (default)” in the “type” tab. Now, enter your email address and password that has been linked to your Verizon email account. Click on “OK” and go back to “delivery options.”

Step-4: You will see the “advanced” button at the bottom of the delivery options tab. Change the SMTP port from the default value to 587. You can also add a custom domain.

Step-5: Click “OK.”

You need to click “OK” to finish all these steps. You can go back and modify your settings at any time.

Setting up your Verizon account-

If you want to start setting up your account on Verizon’s email, you need to register yourself. How to register yourself?

Step-1: You can visit Verizon wireless website and go to the “my account” tab and select “sign-in.”

Step-2: Enter the “user-id,” or you can also enter a 10-digit mobile number and password. Now sign in to your account.

  • To register, click on the “register” tab and follow step-by-step instructions.
  • If you are signing in for the first time or you have recently updated your password, you need to verify yourself using a Secure PIN that will be provided to you using mail, text, or call.

Step-3: You may have to answer a “security question” before finishing your registration setup successfully.

You can set up your Verizon email on your phone or laptops, on any android or ios device, or windows or mac. After successfully signing in to your Verizon account, you need to remember the login details.

If, in some cases, you forget your Verizon email account password, you can always reset your password and email. Let’s see some procedure you need to follow to recover 

Your Verizon email account:

Step-1: If you need to change your email password, you need to know about your billing ZIP code and the answer to the security question, or you can access your phone that has been listed on your Verizon account. Visit the page of the Verizon email account: https://signin.verizon.com/sso/forgotflows.

Step-2: Type your Verizon username and billing ZIP code and click the continue button.

Step-3: Now, you will have the option to reset your password using the code sent to your phone number. They can provide you the code by calling on your registered number.

Step-4: Answer the phone call and note the code. Type this code on the field provided. 

Step-5: You can easily change the password and click finish.

There are different reasons for Verizon email not working problems with webmail. The problem causing Verizon webmail down is the network issue, the large number of emails, or not proper synchronization of the webmails. Sometimes there are server issues which are caused because of network problem. There is a problem with loading your emails or connecting issues.

Is Verizon mail down? No need to worry, because we are going to tell you to troubleshoot these problems.

  1. You should check your network connections. Turn your Wi-Fi off and restart the process.
  2. You need to check your IMAP or POP settings. You can either select IMAP or POP, but you should choose IMAP as it works best with AOL mail.
  3. If you’re using an older version of your email client, you should upgrade to the latest version of the email client.
  4. You can try sending the email to your account and refresh to check if mail arrives or not. 

If all of the solutions mentioned above are not working, you can contact the technical help of Verizon’s email at Contactemail.us. If you are facing trouble in signing into an account, you can contact Verizon email sign-in issues.